Communication Strategy Program
It is estimated that it will take one hour to complete this activity.
Release date, December 2007. Expiration date, December 2009.

At the end of this activity, participants should be able to:

• Discuss approaches to improving physician communication with Latino/Hispanic patients
• Recognize the rate of growth of the Latino/Hispanic patient population in new areas of the
  United States and the potential impact of this growth on physicians’ practices
• Identify appropriate medical interpretation modalities in the care of patients with limited
  English proficiency based on the clinical circumstance
• List strategies needed to communicate effectively with patients who have cultural
  linguistic barriers
• Recognize the universality of cross cultural communication skills for enhancing the quality
  of care for any patient population

Accreditation
The American Medical Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The American Medical Association designates this education activity for a maximum of 1 AMA PRA Category 1 Credit™. Physician should claim credit commensurate with the extent of their participation in the activity.

Acknowledgments
The following individuals created this content: J. Emilio Carrillo, Alicia Fernandez MD, Glenn Flores MD MPH, Elena Fuentes-Afflick MD, Margaret Gadon MD MPH, Martha Medrano MD MPH, Fernando Mendoza MD MPH, and Martha Soto Greene MD.

Disclosure of Significant Relationships with Relevant Commercial Companies/Organizations

Disclosure Policy
We believe that the readers need to be aware of any affiliation or financial relationship (consultancies, honoraria, research grants, speaker’s bureau, etc.) between members of the CME Advisory Board and any organization or entity that has a direct financial interest in the subject matter of the materials about which this CME program is written. We therefore obtain a completed disclosure and attestation form to inform the reader of any pertinent relationships disclosed, provided here:

CME Advisory Board: Nothing to disclose
AMA CME Program Committee: Nothing to disclose

The development and distribution of these CME programs was made possible by an unrestricted educational grant from Pfizer.

Hardward and Software Requirements
For this CME program your computer should be Windows 98, Windows NT or Windows 2000 compatible. Internet Explorer 6.0 or Netscape 4.7 (or higher) and Macromedia Flash 9.0 (or higher) are also required. If you are using a modem to connect to the Internet, you will need a modem speed of at least 56K. Macromedia’s Flash Player is required to complete the self-assessment and print your certificate, and it is available free at www.macromedia.com. As you will be printing your CME certificate online, your computer must be connected to a printer.

Last updated: December 2007
Content provided by: Medicine and Public Health