Health Information Technology
American Medical Association
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Pain Management Online Series

Release date: January, 2012. Expiration date: January, 2014.

This program provides information to physicians about the link between workflow redesign and effective use of health information technology (health IT). The workflows will be presented in a series of short video tutorials. From this learning exercise, practices can proceed with greater confidence and develop the skill set to prepare for integrating technology to transform care delivery. The target audience for this program is physicians and practice staff in small practices who are faced with decisions regarding health IT.


Statement of Need

This activity is designed to address the gaps in physician adoption, implementation and effective use of EHRs in the group practice setting.


Statement of Competencies

This activity will address the following ACGME/ABMS competencies: systems-based practice, interdisciplinary teamwork, quality improvement and informatics.


Educational Objectives

Upon completion of this activity, physicians and staff should be able to:

  • Formulate an approach to workflow/processes redesign for the small physician group practice.
  • Utilize information about successful workflow redesign methodologies in the decision making process for selection and implementation of health IT.


To begin this program, please read the information below and check the acknowledge statement; then click "Start Program 1".

© American Medical Association. All rights reserved. The contents of this CME program may not be reproduced in any form without written permission from the AMA.

The products appearing in this continuing medical education program are given for information purposes only. Their inclusion does not imply AMA endorsement, nor does omission of any product indicate AMA disapproval.

Original Release date: January, 2012
Expiration Date: January, 2014

The American Medical Association is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The American Medical Association designates this enduring material for a maximum of .75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This continuing medical education program is intended for physicians in small group practices, and other healthcare professionals seeking education on methodologies for successful adoption of health information technology solutions.

In order to receive AMA PRA Category 1 Credits™ or a certificate of participation, participants must complete the post-test and program evaluation. Participants must score 100% on the post-test to receive their certificate.  Adobe Flash Player is required to complete the self-assessment and Adobe Reader is required to print your certificate. You can download Adobe Reader for free. As you will be printing your CME certificate online, your computer must be connected to a printer.

CME Principal Faculty

Jettie Eddleman, BSN, RN, Author
Practice Enhancement Facilitator

Jacqueline Fincher, MD, MACP, Content Consultant
Governor, Georgia Chapter at American College of Physicians
Managing Partner, McDuffie Medical Associates
Member, AMA Health IT Advisory Panel

Salvatore Volpe, MD, FACP, FAAP, FACP, CHCQM , Content Consultant
Internal Medicine Physician
Immediate-past Chairman, Medical Society of the State of New York Health IT Committee
President, HIMSS NY
Member, AMA Health IT Advisory Panel

Noelle Whitlow-King, RN, MS, MHSA, Author
Practice Enhancement Facilitator

AMA Staff

Kim Ball, MA, Planning Committee, Content Consultant
Education Program Manager, Health IT
American Medical Association

R. Mark Evans, PhD, CME Program Planning Committee
Director, Healthcare Education Products & Standards
American Medical Association

Michael Hodgkins, MD, Planning Committee, Content Consultant
Chief Medical Information Officer
American Medical Association

Edward Daniels, Content Consultant
Senior Consultant
Point-of-Care Partners

Disclosure Policy

The content of this activity does not relate to any product of a commercial interest as defined by the ACCME; therefore, neither the planners nor the faculty have any relevant financial relationships to disclose.


I acknowledge that I have read the information above, including the disclosure information.

System Requirements

For this CME program, your computer needs to have Internet Explorer 6.0 (or higher) or Mozilla Firefox 1.5 (or higher) or Safari 1.3 (or higher) and Adobe Flash Player 8.0 (or higher). The video content of this program requires DSL and higher. Adobe Flash Player is required to complete the self-assessment and Adobe Reader is required to print your certificate. You can download Adobe Reader for free. As you will be printing your CME certificate online, your computer must be connected to a printer.


Health IT Program Information
  • Transcript PDF
  • Contact Information

    Inquire about the content of this CME program
    or technical issues

    Kim Ball
    American Medical Association
    515 North State Street
    Chicago, IL 60654